Cart /

Frequently Asked Questions

Membership & Privacy


Registering is a breeze—just follow these three straightforward steps:

1. Sign up on our website by clicking HERE (Please ensure you provide a government ID confirming you are 19 years old or older during registration).

2. Your account will receive immediate approval through AgeVerify.

3. Once approved, you are all set to place orders for anything on the website!


GreenHouseGTA ensures discreet packaging for your order. GreenHouseGTA is serving more than 100,000 clients and receiving exceptional reviews, you can review our feedback on Website, Leafythings and S7DAW before making your purchase.


GreenHouseGTA customers identification to prevent sales of cannabis to anyone below the age of 19. GreenHouseGTA complies with cannabis laws and only serve 19+ customers. Your privacy is very important to us. We solely utilize your ID for age and address verification purposes. At GreenHouseGTA, no personal information beyond the address is stored, and we neither share nor sell it to any other party.

Ordering


Visit the “My Account” page or click the Login | Register link at the top right of the screen.

Fill out all required information on the form and click Register.

Browse our store and add items to your cart.

Once you are done shopping, proceed to checkout and fill out the required information needed for delivery and payment.

Payment is Cash, E-transfer, PayPal.

After all requirements are met, you will receive an email confirmation order and ETA.

Since 2019, GreenHouseGTA has been dedicated to serving recreational cannabis smokers. With thousands of positive reviews online, choosing GreenHouseGTA comes with several advantages:

1. Swift Delivery: GreenHouseGTA ensures a fast delivery time of 1 to 2 hours for same-day deliveries.

2. Discreet Packaging: All our products are carefully packaged to provide customers with a discreet delivery experience.

3. Exclusive Cannabis Deals: Take advantage of our special deals and promotions by staying updated through our newsletter subscription.

4. Unparalleled Quality: We boast the rarest and most exotic marijuana strains, sourced from the finest weed farms in British Columbia. Each product is hand-picked to ensure quality.

5. Customer Support: For assistance with your order, reach out to us during business hours at (647) 281-8689 or (647) 495-8098.

Choose GreenHouseGTA for a reliable and exceptional cannabis experience.

We offer free weed delivery with a minimum purchase of $70.

The minimum order is $70, which includes free delivery to any address within our service areas.

If you need to cancel or modify your order, please inform us as soon as possible. Once the order is en route to your address, no further requests can be accepted except for a change of address.

Kindly inform us about any request by contact us @ (647)-281-8689 or (647)-495-8098.


Pre-orders can be arranged up to 7 days in advance. You have the option to choose a delivery date on our website or notify us promptly after placing an order, and we will schedule it accordingly.


We are a delivery business only, hence it is why our product cost much less than those with a storefront. If you want to pickup at a certain location, send us an address and we will arrange your order with a selected time frame of pickup.

Shipping & Delivery

We currently provide same day weed delivery services to the following cities: Ajax, Aurora, Brampton, Burlington, Etobicoke, Kleinburg, King City, Markham, Maple, Malton, Milton, Mississauga, Newmarket, North York, Oakville, Oshawa, Pickering, Richmond Hill, Scarborough, Toronto, Thornhill, Vaughan, Whitby, Whitchurch-Stouffville.

If you do not see your city on this list and are in a neighboring area, feel free to contact us to see if we can accommodate you.


We offer same day weed delivery with an estimate the time (ETA) up to 1 – 2 HR delivery after order processed.


We open daily between 09:00AM to 10:30PM. First delivery start at 11:00AM and goes as late as 10:00PM. Order placed outside the time frame will be scheduled for first round of next day

Last call 9:00 PM: Aurora, Burlington, Newmarket, Oakville, Oshawa, King City, Whitby, Whitchurch – Stouffville.

Last call 10:00 PM: Ajax, Brampton, Etobicoke, Kleinburg, Markham, Maple, Malton, Milton, Mississauga, North York, Pickering, Richmond Hill, Scarborough, Toronto, Thornhill, Vaughan.


While we strive to expedite your order delivery, unforeseen events such as traffic, accidents, or high order volumes may occasionally cause delays. We appreciate your understanding, and please be assured that we will promptly notify you of any updates

Yes we do!

We provide contactless delivery exclusively for accessible locations (excluding apartments or units). Additional instructions can be requested during checkout or before the order arrives.

Payment


We offer same-day delivery with payment options including Cash, Etransfer (EMT), and Paypal. It’s important to note that for EMT/Paypal orders, the funds must be processed before the driver can schedule the delivery round.


Interac e-Transfer may take 30 minutes to 2 hours to arrive, depending on your bank. To confirm your payment, check your email for an E-Transfer received notification. You can also check the status in your online banking account under Interac e-Transfer history. Please allow up to 2 hours for the funds to reach our payment system.


No, we do not take credit cards, but we are looking to add it in the future.

Promotions & Rewards


New customers, we’re excited to have you on board! When you sign up for our cannabis delivery service, you’ll receive 10 Gifts worth $310. With each order you place, you’ll receive one of these gifts, and the gift’s value will increase with each successive order. Please note that a minimum order of $100 is required, and we offer free delivery to all locations. Make sure you take advantage of this fantastic opportunity!

You can earn Reward Points whenever you order from GreenHouseGTA.

Our reward system is available exclusively on our website. Just create an account, log in, and place an order. Earn 1 Green points for every $1 spent. 


Points cannot be combined with any coupons. You must choose to use one or the other.

Exchange & Refunds policy

At GreenHouseGTA we are committed to providing our members with top quality products. Unhappy with the quality of a product you received? Please reach out to let us know!

If there is any issue with our product, simply let us know by mentioning the order date, the name of product and description of an issue.

*Please ensure to include photos or a video of the product
Once we have these details, we will do our best to resolve any product quality issues with you as fast as possible.

*Please note: We DO NOT accept returns. Only exchange is available. If we no longer have the similar product to exchange, a store credit will be issued.


If you receive a product that is damaged or defective. Exchange requests must be submitted within 48 hours from the completion of the order. Requests made outside this timeframe will not be considered.


All products are final sales, there are no returns or refunds.